Contact Us
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TELEPHONE
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EMAIL
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“Who... should I contact to place an order?”
Our sales team are available between 8am and 4:30pm, Monday to Friday.
Enquiries sent by e-mail outside working hours will be processed on the next working day (remember to give us contact details).
Alternatively, order online, 24/7 for many of our products: SHOP NOW!
Enquiries sent by e-mail outside working hours will be processed on the next working day (remember to give us contact details).
Alternatively, order online, 24/7 for many of our products: SHOP NOW!
“What... Information do I need to give?”
- Always have the correct make and model(s) of excavator to hand in order to help us give the right advice/parts.
- Bucket & Attachment fit dimensions (see diagram): If you are ordering buckets or attachments, the pin diameter and pin centre measurement of your excavator is important. Quick hitches and couplers are not standard, but fitted after machines leave the factory and can vary.
- Referring to the relevant page in our catalogue or web site prior to calling will often help.
“Where... is the catch? This seems so easy.”
There isn’t one. We try our best to supply you quality parts at low prices, on time. Like everyone else though, we need to earn a living! Unless you already have a credit account (if you’re a depot of a larger company we can check this for you) you’ll need some form of payment to hand. We accept most major credit and debit cards including VISA, MASTERCARD and SOLO. We can also provide bank details for electronic transfer.
We do not accept cheques.
We do not accept cheques.
“How... will I receive my order?”
For orders on stock items, placed before 16:30hrs, we can dispatch by carrier to arrive during the next working day. To do this, we need a full delivery address, with postcode, where there will be someone present to sign for and unload the goods.
Alternatively you can collect goods by appointment only.
Alternatively you can collect goods by appointment only.
Bucket & Attachment fit dimensions:
