We will be closing down the office and works on Thursday 21st December 2023, 4:30pm sharp. No orders after this.
We will re-open on Tuesday 2nd January 2024 08:00am. Online orders from our website shop remain open throughout: https://www.digbits.co.uk/buy-now.html Thanks to all our customers and supporters. We wish a very happy Christmas to all and the very best for the New Year.
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Once again, we will be supporting and exhibiting at the UK's leading plant equipment show, PlantWorx. The event, held on June 13th to 16th 2023 at the East of England Arean & Events Centre in Peterborough, PE2 6HE is the biennial showcase for the construction sector.
Come and meet us at stand C-MB1 and watch our bucket and attachment demonstrations on stand C-MB2. We're very excited to announce that, for 2023 we will be representing the Digga range in the UK. Of particular interest to us is the way all auger drive units and many of their attachments are produced in their very well equipped factory in Queensland, Australia and auger flights are made in their UK works.
The ethos of the company and the manufacture of the products closely parallels our own. Having already tested the products with UK customers over the last 24 months, we have total confidence in the performance and quality. Our engineering works shuts down in 3 weeks time.
If you need any custom build buckets or attachments, for work you have starting in January, we're ready to help: place your order now! Leave it until 3rd January and there's nothing we can do - if equipment takes 2 weeks to build, and we have a backlog or orders, you are at the back of the queue. We can cut, bend and weld metal, but not time. A period of National Mourning for Her Majesty Queen Elizabeth II has now started.
The period of National Mourning will continue until the end of the day of the State Funeral on 19th September 2022. We will be closed from 4:30pm Friday 16th September to 8:00am Tuesday 20th September. We will not be posting to social media during this time. We are extending our range of Scandinavian style ditching bucket, for use with Tilt-Rotator style quick hitches.
The range will cover suit excavators from 2 to 35 tonnes operating weight, fitted with S30, S40, S45, S60, S70 and S80 type Tilt-Rotator couplers, including:
Last orders for dispatch in 2021, 4pm Wednesday 22nd December.
Our sales office will re-open at 8am on Tuesday 4th January 2022. Although our sales office and engineering works will be closed, you can continue to "shop around the clock" on our online store. You will also get a choice of free gifts on orders over £350 + VAT. These will begin processing on 4th January and will get to the head of the queue for 2022. Competitors importing buckets or part-built shells are still struggling with the ongoing global container troubles - so do not delay ordering if you need equipment for jobs starting in January. We wish you all a Merry Christmas and a Happy New Year! As the UK moves out of lockdown, we are updating our business service.
Collections: Since we are not a retail shop, we continue to ask that all orders are placed beforehand, by telephone or email, in order that collection appointments can be pre-arranged. Telephone orders: We can process sales orders from 8am to 4:30pm, Monday to Friday (excluding Bank Holidays). Note that larger, palletised items ordered after 3pm may not always ship on the same day. Online orders: Many of our products can be ordered online, with the shop page on our website, 24 hours a day, 7 days a week, at your convenience. Deliveries: As has been widely reported in the press, there's an acute shortage of HGV and delivery vehicle drivers in the UK. All parts of the transport network are struggling and it is not longer possible to 'guarantee' next day delivery, let alone timed delivery. Last order dates for Christmas 2020:
All parcel and freight carriers have experienced record volumes this year. With people avoiding shops and ordering online in record numbers, please be aware that there could be delays in the whole network later this month. At a certain point, we may decide it is safer and more sensible to avoid shipping goods until the New Year if there is no reliable means of guaranteeing delivery. Please order early to avoid delays and disappointment. Please refer to our previous news post, Coronvirus Update #3 for current restrictions. In response to the current challenges, we're updating how we do business.
Telephone orders: can be placed from 8am, Monday to Friday (excluding UK Bank Holidays). Last orders are at 4:30pm, but larger, heavier, palletised items may not ship after 3pm. Collections: can be made only by prior arrangement, by appointment only. The Trade Counter remains closed until further notice. Deliveries: In response to the Coronavirus (COVID-19) outbreak all our delivery partners have taken steps to protect customers, consignees, colleagues and suppliers, whilst continuing to provide a functioning service. Some staff are furloughed for shielding and health reasons. Some staff are furloughed because, due to widespread shutdowns, many delivery and collection accounts re closed. Counter to this drop in freight, there has been an unprecedented increase in small parcel deliveries due to the massive rise of online shopping during lockdown. It has been exceptionally difficult for all freight and parcel firms to balance service and staff numbers. Similarly, supermarket home deliveries also struggle to cope. As a result, all customers are informed that next day deliveries cannot be guaranteed. No ETAs can be passed through, as customers services are overwhelmed with calls. #Covid19UK #StaySafe #SocialDistancinguk |
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